Trusted Guardian
Patient Advocates
Adriane Carrier
MBA-HC, BSN, RN, BCPA
Welcome to Trusted Guardian Patient Advocates
An Inclusive Nurse Owned Business
Your Health, Time & Peace of Mind Are Valuable Assets
Welcome to Trusted Guardian Patient Advocates
An Inclusive Nurse Owned Business
Your Health, Time & Peace of Mind Are Valuable Assets
WHAT IS A PATIENT ADVOCATE?
ADVOCACY 101
WE ALL WILL BE PATIENTS
Private Patient Advocates give patients and their families direct, customized assistance in navigating the healthcare system.
A patient advocate's role entails: Providing decision support. Helping patients access health care.
Educating so well-informed healthcare decisions can be made by you and your family
What Is The Value of Receiving The Best Care Possible ?
- Advocacy services for clients in their homes, hospitals, nursing homes, long term rehab, and assisted living communities.
What Services Are Provided?
What Services Are Provided?
Providing you and your loved ones with :
- Concierge Patient Advocacy
- Healthcare Systems Navigation
- Medical Billing Support
- Family Mediation Services
- Private Lifestyle/Health Coaching
Providing you and your loved ones with :
- Concierge Patient Advocacy
- Healthcare Systems Navigation
- Medical Billing Support
- Family Mediation Services
- Private Lifestyle/Health Coaching
Sharing My Knowledge and Expertise
Sample of Services
Sharing My Knowledge and Expertise
Sample of Services
- Review your healthcare documents, healthcare proxy, advance directives, medication lists, medical history, physician/provider list and any other relevant documents. ***
- Help you understand and navigate the hospital healthcare system while overseeing your care.
- Advocate on your behalf with medical staff and facilities.
- Research your medical records for critical information, educate you and your family/healthcare proxy on your available treatment options as presented by licensed expert providers (Physicians &Nurse Practitioners).***
- Medical chart review by an objective licensed provider available.
- Clinical healthcare decision support.
- COACH AND SUPPORT YOU through the challenges & management of chronic disease.
- Attend (live or virtually) Doctor’s appointments to ensure you are prepared, understand, & are empowered to have input into your care.
*** We have an expanded team of licensed medical providers.
- Medical Billing Advocacy, CMS-Medicare, Billing Disputes
Certified Mediator & Arbitrator Registered Nurse
Certified Mediator & Arbitrator Registered Nurse
I Can Help Settle Family Disputes
Regarding Care Decisions
Our Services Provide Peace of Mind
- Many of us live far away from our families or maybe even in different countries due to professional, military, or personal choice.
- Often the person making healthcare decisions lives far away or can't get away from professional obligations to attend to the daily oversight of the care of family members in need.
- Patients and loved ones dealing with a hospitalization or struggling with a medical issue are at a disadvantage when it comes to advocating for themselves.
- This is especially true during periods of uncertainty like when it’s time to be discharged or when it’s unclear whether a test or procedure will be approved.
- Sometimes it’s hard getting answers to the most basic questions.
- People with complex physical, behavioral health, and social needs often experience fragmented and ineffective care, leading to poor outcomes and high service use and cost.
Medical Billing Advocacy
- Negotiate payment plans.
- Analyze your medical bills and spot errors, over-charges, duplicate charges, unreasonable charges, and even fraud
Chronic Disease & Illnesses
- Private Nurse Advocates offer unique advantages.
- Helping patients understand their treatment plan to mediating and valuing the patient’s autonomy and privacy.
- A Nurse Advocate can sometimes make the biggest difference in patient outcomes due to their ability to bridge the gap between doctors, patients, and families.
Medical Emergencies
- Once you are an established client I will be able to provide support in the event of a medical emergency
- Avoid delays in ensuring your best care.
ABOUT ME
- I am a Board Certified Patient Advocate (BCPA), Registered Nurse with an MBA. Additionally I am a Certified Mediator & Arbitrator.
- Over 3 decades of experience as a patent & health advocate at the bedside of my patients, and loved ones. I have personally witnessed the challenges patients face.
- Experience in acute care, long term care, acute rehab, home health.
- Former Director of Education, Health & Safety for 10,000 nurses.
- Past faculty for CNAs, Home Health Aids and Continuing Education in California.
- Content expert in healthcare policy, healthcare facilities licensing regulations, OSHA & CAL OSHA communicable airborne disease regulations & how healthcare worker safety impacts patient safety and outcomes.
- Assisted in crafting California temporary standards and legislation for airborne disease for CAL OSHA during the peak of COVID. Submitted over 200 regulatory, licensing and Medicare fraud complaints against hospitals, long term care facilities, nursing homes, psychiatric facilities.
- Quoted in over 20 news articles in 4 languages globally regarding patient safety, healthcare policy, hospital safety, disease management in hospitals, nursing policy, & healthcare worker rights.
Expert Guidance in a
Complex Healthcare Landscape
Much like financial advisors who possess extensive knowledge of investment strategies or legal advisors who provide legal expertise, private concierge patient advocates bring deep insights and expertise in healthcare. They understand the intricacies of the healthcare system, including insurance coverage, medical billing, and treatment options. Their guidance helps families make informed decisions, optimize healthcare resources, and obtain the highest standard of care.
Advocacy for Personalized Care
A private concierge patient advocate serves as a dedicated advocate for each family member's healthcare needs. They ensure that medical decisions align with individual preferences, values, and goals. These advocates collaborate closely with healthcare teams, providing a comprehensive understanding of a family member's medical history, treatment preferences, and lifestyle. By tailoring healthcare plans to each individual, private concierge patient advocates help families receive personalized and patient-centered care.
The Impact of Private Patient Advocates:
Transforming Healthcare Outcomes
In today's complex healthcare landscape, a private patient advocate can be the game-changer. With their expertise and unwavering support, they empower individuals to navigate the system, access quality care, and make informed decisions. Their invaluable assistance truly makes a difference, leading to improved healthcare outcomes.
Enhancing Healthcare Outcomes: The Role of Private Patient Advocates for Diverse Groups and Individuals
Private patient advocates play a vital role in improving healthcare outcomes for diverse groups and individuals. By providing personalized support, bridging communication gaps, and navigating complex healthcare systems, a private advocate ensures equitable access to quality care, leading to better health outcomes for all.